SABAH TOUR PACKAGES
  • 3D2N Kota Kinabalu Fun Package
  • 4D3N Kota Kinabalu Leisure Package
  • 5D4N Kota Kinabalu Exploration Package
  • 2D1N Mt Kinabalu Adventure Package (Via Ferrata)
  • 3D2N Mt Kinabalu Adventure Package (Via Ferrata)
  • 2D1N Mt Kinabalu Leisure Package (Lemaing / SSL)
  • 3D2N Mt Kinabalu Leisure Package (Lemaing / SSL)
  • 3D2N Danum Valley
  • 4D3N Danum Valley
  • West Coast Scuba Diving
    1. TARP Islands
  • East Coast Scuba Diving
    1. Mabul Island
    2. Sipadan Island
    3. Kapalai Island
    4. Tun Sakaran Marine Park
  • Helicopter Discovery Flight
  • 2D1N Sandakan Discovery Package
  • 3D2N Sandakan Nature Package
SARAWAK TOUR PACKAGES
  • 3D2N Mulu Show Caves
  • 4D3N Mulu Caves + Pinnacles
  • 4D3N Mulu Caves + Headhunter Trails
  • 5D4N Mulu National Park Exploration Package
  • 3D2N Miri City + Niah National Park
  • Miri Scuba Diving Package
  • 3D2N Kuching Fun Package
  • 4D3N Kuching Discovery Package

REFUND & CANCELLATION POLICY

In the event of cancellation of booking by Client, a written notice must be provided.
The following cancellation charges must be borne by the Client and the traveling companions as follows:-

The number of days between tour commencement and receipt of cancellation notice:

  • 30 days or more (50% of tour cost forfeited)
  • 15 to 29 days (75% of tour cost forfeited)
  • 08 to 14 days (85% of tour cost forfeited)
  • 04 to 07 days (95% of tour cost forfeited)
  • Less than 04 days or No Show (100% of tour cost forfeited)

For tour products or individual components supplied by 3rd parties, e.g. Air Tickets, Hotel/Lodge Bookings, etc, cancellation fees under the terms and conditions of the respective 3rd parties shall apply plus a minimum handling charge of RM50.00 per service per person. For climbing packages, each name changed / replacement will have a charge of RM100.00 per person.

MALAYSIA TOURISM TAX (TTX)

According to the Tourism Tax Act 2017 enacted by the Parliament of Malaysia recently, we wish to inform that The Royal Malaysian Customs Department (RMCD) will effect the mandatory collection of Malaysia Tourism Tax (MyTTx) from all foreign tourists effective 1st September 2017.

TTx is a tax charged and levied on a foreign tourist staying at any accommodation premises in Malaysia at a fixed of RM 10.00 per room per night. Tourists will have to pay TTx to the accommodation operator upon check-out. This is also applicable to any online booking transaction.

The following tourists are exempted from the payment of the whole of TTx when they stay at any accommodation premise in Malaysia:

  • a tourist who is a Malaysian national; and
  • a tourist who is a permanent resident of Malaysia (holding MyPR card).

Further assistance and information on Tourism Tax can be obtained from:

  1. TTx website : www.myttx.customs.gov.my
  2. Email: enquiry.to[email protected]
  3. Customs Call Center:
    Tel : 1-300-888-500
    Fax : 03-7806 7599
    E-mail : [email protected]
  4. Correspondence:
    Royal Malaysian Customs Department
    Level 7; Block A, Menara Tulus,
    No. 22, Persiaran Perdana, Presint 3, 62100 Putrajaya